**Last Updated: 3/5/2025**

At Prodigy Health Plus and its subsidiaries and affiliates (collectively referred to as "Prodigy," "we," "us," or "our"), we are dedicated to cultivating trust in our relationship with you. This Privacy Policy (the "Privacy Policy") outlines how we collect, utilize, and disclose your Personal Information (as defined below) concerning your usage of our website(s), microsite(s), mobile website(s), and mobile applications (collectively, the "Sites"). It also covers information collected from you or third parties via other methods to facilitate our services and business activities (collectively, the "Services").

Our Privacy Policy elucidates the information we gather about you, the manner in which we employ or share that information, the mechanisms for asserting your rights pertaining to your Personal Information, and the protective measures in place to mitigate unauthorized access and usage.

We urge you to thoroughly peruse this Privacy Policy before utilizing our Sites and/or Services. By accessing or using our Sites and/or Services, you consent to our management of your information in accordance with this Privacy Policy, in accordance with your rights as described herein.

​

TABLE OF CONTENTS

• About this Privacy Policy

•  Information We Collect

• How We Collect Information

• Cookies and Interest-Based Advertising

• Third Parties that Collect Information on Our Sites

• How We Use and Share Information

• Children's Privacy

• Privacy Practices Related to Job Applicants

• Additional California Consumer Rights

• Contact Us

 

ABOUT THIS PRIVACY POLICY

​

Privacy Policy Changes:
This Privacy Policy may be subject to modifications. We encourage you to frequently review this Privacy Policy for any updates or amendments. Unless otherwise stated, changes become effective immediately upon posting. Continued use of our Sites or Services implies acceptance of these changes. If we anticipate using your Personal Information acquired before such changes in a significantly new manner, we will notify you before proceeding.

​

Conflict Between This Policy and Local Laws and Regulations:
Local, state, and federal laws and regulations supersede this Privacy Policy whenever they demand a higher level of Personal Information protection. Additionally, the specific requirements outlined herein apply unless prohibited by local laws and regulations.

 

INFORMATION WE COLLECT

​

Personal Information:
We may gather data that can personally identify, describe, or be linked to you ("Personal Information"). This includes but is not limited to:

- Personal identifiers and contact details such as name, social security number, driver's license number, mailing address, email addresses, phone numbers, account passwords, and signatures.
- Sensitive personal identifiers such as gender, age, ethnicity, country of origin, and religion.
- Other demographic information including marital status, the number and ages of children, and languages spoken.
- Banking and financial information, such as credit/debit card numbers, expiration dates, checking account and routing numbers, and check or credit/debit card images.
- Commercial information like your account information, status, member benefits, purchase history, and health insurance details.
- Internet and network information such as browsing/search history, IP address, and data collected via cookies and similar technologies.
- Geolocation data, derived from websites or mobile devices.
- Audio/visual information such as call recordings and chat transcripts.
- Professional and employment details including employer information.
- Inferences drawn from other Personal Information or data pertaining to your preferences, interests, and characteristics.

The types of Personal Information we collect may vary based on how you use our Sites and/or Services and your relationship with us.

- SMS or Text Messages may be utilized to communicate with customers, provided they opt-in to be communicated with in the manner. The opt-in option will be provided to the customer during the enrollment process. Please note the following regarding SMS Text Messages:
 

• Messaging frequency may vary.

• Message and data rates may apply.

• To opt out at any time, text STOP.

• For assistance, text HELP or visit our website at prodigyhealthplus.com.

• Visit https://www.prodigyhealthplus.com/privacy-policy for privacy policy and https://www.prodigyhealthplus.com/terms-of-service for Terms of Service.

• SMS Text Message Consent and Customer Phone Numbers will not be shared with third parties.

​

SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
 

Types of SMS Communications:

If you have consented to receive text messages from Prodigy Health Plus, you may receive messages related to the following (provide specific examples):

• Appointment reminders

• Follow-up messages

• Billing inquiries

• Promotions or offers (if applicable)

​

Example: "Hello, this is Mike from Prodigy Health Plus. Thank you for being a customer! Make sure to log in to complete your enrollment process!"

​

Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your account status.

​

Example:
"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

​

Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

​

Opt-In Method:

You may opt-in to receive SMS messages from Prodigy Health Plus in the following ways:

• Verbally, during a conversation

• By submitting an online form

• By filling out a paper form

​

Opt-Out Method:

You can opt-out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link)

​

Additional Options:

• If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

​

Standard Messaging Disclosures:

• Message and data rates may apply.

• You can opt out at any time by texting "STOP."

• For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.

​

Business Information:
We also collect information regarding businesses and their representatives who interact with us, such as EIN, TIN, address, phone number, email address, and bank account information. This information is generally not classified as Personal Information since it pertains to businesses or business contacts.

 

Usage Data and Sites Activity:
We automatically collect information concerning your interactions with our Sites ("Usage Data"). For instance, each time you use our Sites, we automatically collect information like your web browser type, device type, operating system, Internet Service Provider, viewed pages, referring and exit pages, visit date and time, click-throughs, and visit duration. If this information can be linked to you, either directly or indirectly, we treat it as Personal Information. Otherwise, we treat it as Usage Data.

 

Communication Recordings:
We may record calls and retain the content of text messages or other written/electronic communications between you and us. By communicating with us, you consent to the recording and retention of these communications.

​

HOW WE COLLECT INFORMATION

​

Voluntary Disclosure:
We may request that you provide Personal Information when communicating with us online or offline, including during events, surveys, marketing or promotional activities. While you are not obligated to furnish your Personal Information, failure to do so may limit your ability to access certain features of the Site or Services or hinder our ability to fulfill your requests.

 

Third-Party Data Sources:
We may collect Personal Information from third-party data sources like data brokers, consumer reporting agencies, marketing partners, analytics firms, dental plans, discount plans, dental or healthcare providers, insurers, and government agencies.

​

Cookies and Other Automated Tools:
We use cookies (small text files placed on your computer to identify your computer and browser) and other automated tools such as tracking pixels to enhance your Site and Services experience. This includes saving your preferences and presenting you with a customized version of the Website. While many web browsers initially accept cookies, you can configure your browser to refuse them or notify you when a cookie is being sent.

We utilize various types of cookies, including:
- Session Cookies: Track your activity as you navigate our Sites and are typically deleted upon closing your browser.
- Persistent Cookies: Reside on your system and allow us to customize your experience across visits.
- Advertising Cookies: Help us understand your interests and advertise relevant products/services.
- Analytics Cookies: Assist in assessing the performance of our Sites and identifying visitor demographics.

We also employ software technology to track user activity, using methods like "tracking pixels" and "clear gifs" embedded in web pages. These tools help us understand how users interact with our Sites.

 

Interest-Based Advertising:
We may collaborate with third-party Advertisers to tailor ads or content based on your interests. Advertisers may collect and use information about your use of our Sites or Services, as well as other websites and services, using cookies and online tracking technologies. You can opt-out of interest-based advertising via the [Digital Advertising Alliance (DAA) Consumer Choice Page](https://optout.aboutads.info/). Note that opt-outs are device and browser-specific.

 

Information from Advertisements:
When you reach our Sites through an advertisement (e.g., banner ad), we may collect information regarding the specific advertisement you interacted with, such as the clicked item and timestamp.

 

Social Media Widgets:
Our Sites may include social media features, such as Facebook, YouTube, Pinterest, LinkedIn, Instagram, and Twitter widgets. These features may collect your IP address, pages you visit on our site, and other Personal Information. Cookies may be employed to ensure these features function correctly. Your interactions with these features are governed by the privacy policies of the companies that provide them.

 

Mobile App:
When you use our Mobile App, we may collect your geolocation data and other information to provide a list of participating providers near you. We do not share geolocation data with third parties. You can disable the App's geolocation feature by adjusting

 your mobile device's permissions. Uninstalling the App will permanently delete your geolocation data.

​

WE DO NOT SHARE ANY OF THE INFORMATION WE COLLECT:

We will not call you. All communication will be through email at info@prodigyelitegroup.com

​

Third-Party Sharing:

We are committed to protecting your privacy. We will not sell or share any of your personal information.

 

SECURITY

​

We acknowledge the significance of safeguarding the confidentiality of Personal Information to prevent loss, misuse, or alteration. We employ commercially reasonable administrative, technical, and physical safeguards to protect Personal Information from unauthorized access, disclosure, and use. However, no data transmission over the Internet or other network can be guaranteed 100% secure. While we endeavor to protect information transmitted via our Sites or Services, you do so at your own risk.

 

COMPLIANCE WITH LAWS AND LAW ENFORCEMENT

​

We cooperate with government and law enforcement authorities, as well as private parties, to uphold and adhere to the law. We may disclose Personal Information and other information about you to government or law enforcement authorities or private parties if we believe, in our discretion, that it is necessary or appropriate to respond to legal requests, protect the safety, property, or rights of ourselves, consumers, or third parties, prevent illegal or unethical activities, or comply with laws.

 

LINKS

​

Our Sites may contain links to third-party websites, including social media platforms. If you access these links, you will leave our site, and we urge you to review the privacy policies of those sites, as we are not responsible for their content, links, or privacy procedures.

 

OTHER TRANSFERS

​

We may share Personal Information and Usage Data with businesses controlling, controlled by, or under common control with us. In the event of a merger, acquisition, sale, or asset transfer, we may disclose or transfer Personal Information and Usage Data as part of the transaction.

 

CHILDREN'S PRIVACY

​

Our Sites and Services are not intended for individuals under the age of 16, and we do not knowingly collect Personal Information from such individuals. If we become aware of inadvertently collecting Personal Information from a child under the age of 16, we will delete the information from our records.

​

PRIVACY PRACTICES RELATED TO JOB APPLICANTS

​

For job applicants or individuals seeking to become brokers, we may collect:

- Personal identifiers and contact information.
- Educational information.
- Professional/employment information.
- Internet and network information.
- Characteristics of protected classifications.
- Medical information.
- Geolocation information.
- Inferences drawn from the above categories.

We may use this information for candidate evaluation, background checks, reference checks, communication, facilitating Site usage, company security, policy adherence, legal compliance, and business operations.

 

ADDITIONAL CALIFORNIA CONSUMER RIGHTS

​

If you are a California resident, you possess additional rights pertaining to your Personal Information under the California Consumer Privacy Act (CCPA).

 

Right to Know:
You may request that we provide information about:
- The categories or specific pieces of Personal Information we collected about you.
- The categories of sources from which your Personal Information was collected.
- The business or commercial purpose for which we collected your Personal Information.
- The categories of Third Parties with whom we shared your Personal Information.
- The categories of Third Parties to whom we sold your Personal Information. Note that we are not obliged to provide specific pieces of sensitive Personal Information.

 

Right to Deletion:
You can request that we delete your Personal Information, subject to legal exceptions.

​

Right to Opt-Out from the Sale of Personal Information:
As a California resident, you have the right to direct us not to sell your Personal Information to Third Parties.

 

Non-Discrimination Notice:
We do not discriminate against consumers for exercising their privacy rights under law or this Privacy Policy.

​

California "Do Not Track" Disclosure:
Our Sites and Services do not currently respond to "do not track" signals.

 

Submitting a Request:
If you are a California resident and wish to exercise your rights, you may do so by reaching out via email info@prodigyelitegroup.com or calling us at (888) 722-1247.

​

Authorized Agent:
If you are an authorized agent submitting a request on behalf of a California resident, you must provide a lawful power of attorney or written authorization from the Consumer, along with proof of your identity.

​

CONTACT US

If you have inquiries regarding our Sites, Services, or this Privacy Policy, please contact us via email at info@prodigyelitegroup.com , by phone at (888) 722-1247, or by mail at the following address:

Prodigy Health Plus
www.prodigyhealthplus.com

725 Dunlawton Avenue

#291805 

Port Orange, FL 32127
(888) 722-1247
info@prodigyelitegroup.com